Offering Year-Round Comfort Apparel

Frequently Asked Questions: Troubleshooting

General | Product Selection | Activation and Care | Troubleshooting

I cannot order from your shopping cart. I get some kind of blocker when I try to add to cart...
If you are having problems with your shopping basket not displaying items you have put in your shopping cart you may have "cookies" blocked. This website uses "cookies" which are tiny bits of data stored on your computer that are referenced when you are adding products to your shopping cart and checking out. These tiny bits of data are for ordering purposes only and we do not store any personal information in them.

The following link offers information on how to enable the use of cookies in different browsers: http://www.google.com/cookies.html

If you still have trouble ordering or would prefer not to change your settings, you can place your order with us over the phone by calling 888.672.6963 anytime Monday-Friday, 8 am- 5 PM Central Standard Time..
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I placed an order for a vest online, and the order apparently went through twice.
This can occur when the "Submit Order" button is pressed more than once. If this happens, please contact our Sales department immediately, and we will clear up the situation.
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