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Silver Eagle Outfitters offers a 30-day satisfaction guarantee on each item we sell with the exception of the items listed below. We request that you please try on your product to verify the correct size prior to activating the product for cooling.
If the item is not the correct size or does not meet the needs of your application, we will either exchange your product or refund the cost of your item. If the product is activated prior to returning it for an exchange or refund, we must charge a 25% restocking fee.
Additionally, if you find any defects with the make or function of your product within one full year of purchase, you may return it to us for an exchange or refund.
All Silver Eagle products are guaranteed for quality and satisfaction-- just one more reason to love our products.
We collect only the information we need to ship your orders and improve our service. But, if you need to see it in more technical terms--
We want to get your orders to you as soon as you place them, but we also have to follow some rules.
Whether you ordered the wrong size or the wrong color, we work with you to get just the right comfort apparel in your hands.